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About zappos.com

Zappos is a well-known multi-brand trading platform that has been selling clothing items online for more than 20 years. At the beginning of its history, Zappos was a small online shoe store that later grew into one of the largest clothing retailers in America.

The site is very popular not only among Americans but also among customers around the world due to an unprecedented level of service. It’s one of the few platforms where you can find detailed information about each product, view its photos and videos in all possible angles, and get a detailed analysis of all pros and cons. Customers of the official Zappos.com website are also impressed by the possibility of returning goods within a whole year after making a purchase.

Even after 20 years, most people come to Zappos to buy shoes, as 80% of the company’s profit forms from such products. But the store also offers quality items from other categories. Here you can find clothes, bags, backpacks, watches, jewelry, and other accessories by Levi’s, Adidas, Nike, Vans, ECCO, Michael Kors, New Balance, and so on.

Ways to Save At the Shop

  • Monitor regular seasonal sales and clearance with 50% off and even more
  • Follow the site on social media, subscribe, and sign up to get info about monthly 10-15% off codes on different categories of products and brands
  • The website makes regular promotions like the one for students and teachers or military members, when you can get 10% off
  • Take part in the Zappos VIP program and get exclusive discounts and free shipping

How to Redeem a Coupon Code

If you have a gift card or some discount promo code, you can always use it to make your purchase more beneficial. Zappos provides an easy step-by-step procedure. So, you should follow these stages:

  • Place all of the items in your shopping cart and proceed to checkout.
  • Under Your Payment Information, find the box labeled “Redeem Gift Cards and Coupons”.
  • Enter your code in the box and click “Apply”.

Please mind that one gift card, promo code, or coupon provides a discount for one purchase and can be used only before the transaction is completed.

Free Shipping Information

Regardless of the total purchase amount or the number of units, any buyer gets free shipping of his goods if he selects the Standard Shipping. Here Zappos will deliver your items within 4-5 business days. The site also provides an opportunity to expedite delivery, but this service is subject to applicable taxes. 2-Business Day Shipping demands $15 fee per order, and 1-Business Day Shipping costs $25 per order.

Online Return Policy

As we mentioned earlier, Zappos.com provides its customers with a unique return policy. You can return any purchase, which doesn’t satisfy you within a whole year! If the item is unworn, has a special security tag, and stays in proper condition and original packing, the site will accept it back with a full refund in any of 365 days. Look for more detailed information about the return policy and its steps on the Zappos.com in the FAQ section.

Customer Service Contact Info

The Zappos Customer Loyalty Team: 1-800-927-7671

Email: [email protected]